Privacy policy

1. Who is responsible for your information

All EV Sales is responsible for personal information handled by All EV Sales. Privacy enquiries may be sent to askus@allevsales.com.

When you contact a seller, dealer, advertiser or other third party, that party may separately collect and handle your information under its own privacy practices.

2. Information we collect

Information you provide

• Account information, such as your name, email address, telephone number, approximate location, account preferences and authentication information.
• Dealer or business information, such as business name, address, contact people, ABN or other registration details, motor-dealer licence information, logo and opening hours.
• Listing information, such as vehicle details, VIN, registration details, price, photographs, videos, description and vehicle location.
• Messages and enquiries sent through the Site, and communications you send to us.
• Reviews, ratings, comments and other content you choose to submit.

Information collected automatically

• Technical and usage information such as IP address, browser and device type, operating system, language, pages viewed, searches, links clicked, referring page, and date and time of access.
• Approximate location inferred from IP address or settings, such as country, region or time zone, where used to provide relevant Site settings.
• Cookie and similar-technology information as described in our Cookie Policy.

Information from other sources

• Information supplied by service providers used to secure the Site, prevent fraud, deliver communications or operate Site features.
• Information another user provides about you in a message, report or review.
• Public business-registration or licensing information where reasonably necessary to verify or administer a dealer or business account.

Please do not place passwords, bank or card details, government identity numbers or other unnecessary sensitive information in a listing, profile, review or message.

3. How we use personal information

We may use personal information to:

• create, authenticate and administer accounts;
• publish and manage vehicle listings, dealer profiles, reviews and other user content;
• enable buyers and sellers to contact each other and deliver Site messages;
• respond to enquiries, complaints, rights requests and support requests;
• personalise Site settings such as language, currency, distance units and saved searches;
• send operational, verification, security and listing-related communications;
• send marketing communications where you have consented or where otherwise permitted by law, with a means to unsubscribe;
• detect, investigate and prevent fraud, scams, spam, abuse, security incidents and breaches of our Terms;
• analyse and improve the Site and develop Site features;
• comply with law, enforce our Terms and establish, exercise or defend legal claims.

4. Automated tools

We may use automated tools to format, categorise or translate content, personalise display settings, and identify suspected spam, scams, abuse or rule breaches. Where a significant account restriction is based on automated signals, we may provide a review channel where required or reasonably practicable. Automated outputs can be wrong and may be reviewed by authorised personnel.

5. Who we disclose information to

We may disclose personal information as reasonably necessary to operate and protect the Site, including to:

• other users and the public, where you choose to publish a listing, dealer profile, review or other public content;
• the recipient of a message or enquiry you choose to send;
• service providers that host or secure the Site, deliver email or communications, provide maps or translations, perform analytics, prevent abuse, or provide other technology and operational services;
• professional advisers, auditors and insurers;
• courts, regulators, law-enforcement bodies and other persons where disclosure is required or authorised by law or reasonably necessary to protect rights, safety or security;
• a purchaser, successor or related entity in connection with a genuine sale, merger, restructure or transfer of all or part of the business; and
• another person with your consent or at your direction.

Public listings and profiles may be indexed by search engines and may be copied or cached by third parties outside our control.

6. Overseas handling

Some service providers may process or store personal information outside Australia. The countries involved depend on the providers and features used by the Site. Where applicable law requires us to take steps in relation to an overseas disclosure or transfer, we will do so. The final production provider list and relevant countries should be confirmed before this Policy is published.

7. Security

We use administrative, technical and access-control measures appropriate to the nature of the information and the risks involved. No internet service can guarantee absolute security. You should use a strong, unique password and keep account credentials confidential.

Where the Australian Notifiable Data Breaches scheme applies, we will assess eligible data breaches and notify affected individuals and the Office of the Australian Information Commissioner where required by law.

8. Retention

We keep personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, accounting, security, fraud-prevention and dispute requirements. We then delete or de-identify it where reasonably practicable and required by law. Public content may remain in third-party caches or copies outside our control.

9. Access, correction and other rights

You may contact askus@allevsales.com to request access to or correction of personal information we hold about you, or to exercise another privacy right available under applicable law. We may need to verify your identity and may refuse or limit a request where law permits or requires us to do so.

You may unsubscribe from marketing communications using the unsubscribe mechanism provided. Account closure or deletion requests remain subject to information we are legally entitled or required to retain.

If privacy laws in the EU/EEA, UK, United States or another jurisdiction apply to particular processing, additional rights may be available, including deletion, restriction, objection, portability, withdrawal of consent or appeal rights. We will respond to valid requests as required by the applicable law.

10. Legal bases where EU/UK data protection law applies

Where the EU or UK GDPR applies, our legal bases may include performance of a contract, compliance with legal obligations, legitimate interests in operating, improving and securing the Site, and consent where required. The applicable basis depends on the purpose and circumstances of the processing.

11. Children

The Site is not directed to children. You must be 18 or older to create an account, list a vehicle, message another user or post content. If we learn that we have collected personal information from a child contrary to applicable law, we will take appropriate steps to delete or otherwise handle it as required.

12. Third-party sites and services

The Site may link to or integrate third-party websites and services. Their own privacy policies and terms apply to their handling of information. We are not responsible for their independent privacy practices.

13. Privacy complaints

If you have a privacy concern, contact askus@allevsales.com with “Privacy complaint” in the subject line. We will investigate and respond within the period required by applicable law. If you are not satisfied with our response and Australian privacy law applies, you may be entitled to complain to the Office of the Australian Information Commissioner.

14. Changes to this Policy

We may update this Policy from time to time. The current version will be published on the Site. Where required by law, we will provide additional notice or obtain consent for a material change.

15. Contact

All EV Sales

Email: askus@allevsales.com

© 2020-2026 All EV Sales. All rights reserved.